Sustainability Policy The main goal of our hotels is to provide the best quality service by keeping guest satisfaction above all else, together with all our employees. In line with this goal; Legal requirements The facility has adopted the principle of complying with legal requirements in all product and service processes. Safety of Our Employees and Investment in People Our personnel are our most valuable asset. In order to minimize the risks that may endanger the health and safety of our employees and business partners and to prevent work accidents, all our processes are constantly improved and the latest technologies are followed. It is our indispensable rule that our employees are educated, human rights are protected and they benefit from equal rights regardless of religion, language or race. Guest Satisfaction – Guest Safety – Guest Orientation Our guests are the reason we exist. Our primary values are to follow up all guest complaints coming from all kinds of sources, to resolve the complaints and to turn the complaints into opportunities for ourselves by informing our guests about this issue. Respect for the Environment Our main goals are to prevent environmental pollution and protect nature by using our natural resources in the most efficient way, to reduce the amount of our waste, to recycle or render it harmless. Energy Saving The facility is committed to using our energy resources in the most efficient way and constantly improving energy efficiency. Food Safety - Hygiene Our common principle is to implement the food safety system throughout the food chain, to continuously improve it and to prioritize hygiene conditions throughout all hotels in order to offer quality products that comply with food safety principles. Our Investors and Business Partners We work to provide better service than our competitors at the most affordable cost by determining the expectations and requirements of our investors and business partners with whom we share the same goal, who provide a peaceful and safe working environment for their employees. Support to the Local Economy and Sustainable Purchasing Practices We are aware of our contribution to the local economy, which is why...% of our suppliers and raw materials are local. For sustainable tourism, we make environmentally friendly purchases that produce less energy, water and waste. Competing in the national and international markets in the light of these principles, our Hotels always show the necessary determination, constantly improve and provide the resources to be a leader. Child Abuse and Harassment We believe that everyone should bear responsibility for the protection of children. We know that child welfare and the protection of children from all forms of harm is extremely important and that it is our fundamental duty to protect all children we deal with from physical and mental abuse. In the light of these principles, our hotels, which compete in the national and international markets, always show the necessary determination, constantly improve and provide the resources to be a leader. In order to be respected in the world, we respect the environment and the Earth... It is aimed to control the amount of water, electricity, energy, chemical and solid waste, and to minimize the damage to the environment and natural resources, without compromising the comfort of the facility guests. With the measures we have taken in light of sustainable tourism principles, the use of natural resources has been reduced and practices have been updated to minimize and, if possible, eliminate the damage to soil, water and air.
